Help at home and out in the world - so daily life runs the way you want it to.
NDIS SIL, PERSONAL CARE & MENTAL HEALTH SUPPORT · VICTORIA & PERTH WA
Support that meets you where you are.
Ellira is one team across four areas of support - everyday living (supported independent living, personal care, community access), mental health and recovery, psychology, and support coordination. Real people who listen first, then build support around the life you actually want.
900+
sessions delivered last year
92%
appointment reliability
1 day
response promise - a real person, within 1 business day
Hybrid
in-person & telehealth
Start where you are
Tell us who you are - we'll point the way.
Support that starts with listening.
Real people, real plans - built around what matters to you.One team for
the whole person
What we do
Four areas of support
Four areas of support
Walking beside you toward the life you want - recovery-focused, and led by lived experience.
Registered psychologists for assessment, diagnosis and evidence-based therapy.
Making sense of your plan and connecting the right supports around you.
Funding
Self-managed and plan-managed plans welcome
Not sure how yours is managed? Ask us, we will work it out with you.
Who we support
People of all ages and backgrounds
Whoever you are, we start by understanding what you need - then build the support around it.
Mental health conditions
Depression, anxiety, bipolar, schizophrenia, PTSD, personality disorders.
Neurodivergent people
Autism, ADHD, learning differences, sensory processing challenges.
Psychosocial disability
When mental health affects daily life, work, relationships or community.
People with complex needs
Multiple conditions, trauma histories, or coordinated support across services.
Mobility & everyday access needs
When getting around, personal care or household tasks take more support - including mobility aids, chronic conditions and energy limits.
Goal-focused individuals
Working toward recovery, independence, connection or specific life goals.
What we believe
We see the person, not the diagnosis.
Real conversations
No one-size-fits-all. Just real talk about real life, and support that makes sense for yours.
Led by lived experience
Many of our team have their own mental health journeys - bringing understanding you can feel.
At your pace, on your terms
We focus on what you can do and want to achieve - and move at a pace that's yours.
We work with people from all cultural backgrounds, LGBTIQA+ communities, and anyone who's had a hard experience with services before. However things have gone until now, you're welcome here - exactly as you are.
Outcomes we focus on
Success is the change in your life, not a checklist.
We measure how we're doing by the meaningful changes in your life - not just completed tasks.
Independence & confidence
- Building daily living skills
- Managing your own mental health
- Making decisions about your life
- Feeling capable and empowered
Relationships & community
- Connecting with family and friends
- Participating in your community
- Building new friendships
- Feeling like you belong
Personal growth & recovery
- Working toward your goals
- Developing coping strategies
- Discovering your strengths
- Living the life you want
Work & education
- Finding meaningful work or study
- Building workplace skills
- Managing mental health at work
- Achieving financial independence
Housing & stability
- Finding stable housing
- Managing household tasks
- Creating a safe, comfortable home
- Building life structure and routine
Choice & control
- Having a say in your support
- Making informed decisions
- Setting your own goals
- Living according to your values
Free NDIS access support
Need help with your NDIS application?
We're now accepting referrals for free NDIS access support - delivered remotely across Victoria & WA.
Most providers only step in once you already have a plan. We take it right back to the start - helping people living with psychosocial disability put together a strong application for the NDIS itself. Very few organisations offer this, because we know how stressful and confusing the process can be.
Who we are: Ellira Pty Ltd is a private disability and mental health support provider. We are not the NDIA, the NDIS, or the NDIS Quality and Safeguards Commission, and we are not acting for them. Applying for the NDIS is always free and you can do it yourself - directly with the NDIA on 1800 800 110. We're simply an option if you'd rather not do it alone.
What you get with our Access Support
- Understanding the criteria - we talk through what the NDIS access rules actually ask for, so you know what's involved. Only the NDIA can decide whether someone is eligible - we can't, and we'd be wary of anyone who says they can.
- Evidence support - we guide you on which reports and letters are needed, and how to ask your GP or clinicians for them.
- Form completion - we sit with you remotely to complete the Access Request or Supporting Evidence Form in clear language.
- Submitting and keeping track - the application is yours and it goes in in your name. We can help you send it and, with your written consent, check on progress with you so you're not chasing it alone.
How it works - remote only
- Consult call - we listen, answer questions and outline the steps.
- Gather evidence - we help you collect and prepare the right documents.
- Apply & update - we help you send it in, and with your consent we stay in the loop on progress.
Why we do this
The access process can feel like a maze, and an application that doesn't clearly describe daily functional impact is harder for anyone to assess. We can't influence the decision - that's the NDIA's alone - but we can help you describe your situation clearly and gather the evidence the form asks for. We offer this free because everyone deserves a fair shot at being understood.
Important details
No obligation - you don't have to stay with us for ongoing supports; we'll help you apply regardless.
Totally free - whether you use us afterwards or not, the access support is always free.
Victoria & WA - available across Victoria and central Perth by phone, video and email.
Your information - anything you share is used only to help with your application and is handled under our privacy policy. We don't share it with anyone without your consent.
Participant stories
What the people we support tell us
For the first time our plan feels like it was built around us - not the other way around. Ellira listened before they suggested anything.
Marisa T. · Plan-managed participant, VIC
"As a coordinator I refer with confidence. Communication is quick, and my participants are well looked after."
James R. · Support Coordinator, NSW
900+Sessions / yr
4Support areas
1 dayResponse promise
Free access support · VIC & WA
How it works
Getting started is simple
01
Get in touch
Call, email or send a referral. A real person responds within one business day - no phone mazes.
02
We map your plan & goals
A free intake conversation to understand what you need and how your funding can work for you.
03
Your supports begin
We match you with the right team and stay connected - adjusting as your goals grow and change.
Programs & groups
Connect, build skills, belong
Group programs designed to build skills, community and confidence - scheduled based on interest.
Peer Connection Groups
Meetups for people with lived experience of mental health.
- Share experiences in a supportive space
- Learn from others who get it
- Build friendships and connection
Life Skills Workshops
Practical sessions for independent living.
- Cooking & meal planning
- Budgeting & money management
- Job search & interview skills
- Communication & social skills
Women's Circle
A safe, welcoming space for anyone who identifies as a woman to connect, grow and flourish.
- Mindfulness & wellbeing workshops
- Spirituality & astrology sessions
- Friendships, connection & community
Family & Carer Support
Information sessions and groups for families and carers.
- Understanding mental health & recovery
- Communication strategies & boundaries
- Self-care & stress management
- Connect with other families and carers
Recovery Focus Groups
Collaborative goal-setting and recovery planning in a supportive group - work at your own pace toward the life you want.
- Work toward personal goals
- Build coping strategies & resilience
- Explore mindfulness & wellness practices
- Celebrate progress together
Programs are funded through your NDIS plan (Core Supports or Capacity Building, depending on the program). We'll help you confirm which budget line applies - register your interest and we'll keep you updated when programs are scheduled.
Service areas
We serve Melbourne, Geelong & central Perth, WA
Yes - we support . Make a referral or call 1300 487 996.
Can't see your suburb? We may still be able to help - call 1300 487 996.
Melbourne - Central & Inner
Melbourne CBD · Carlton · Carlton North · Docklands · +32 more
Eastern Melbourne
Box Hill · Box Hill North · Box Hill South · Ringwood · +40 more
South East Melbourne
Berwick · Narre Warren · Narre Warren South · Narre Warren North · +31 more
Northern Melbourne
Preston · Reservoir · Thornbury · Northcote · +31 more
Yarra Valley & Outer East
Healesville · Yarra Glen · Yarra Junction · Warburton · +14 more
Geelong & the Bellarine
Geelong · Geelong West · East Geelong · South Geelong · +32 more
Central Perth
Perth CBD · Northbridge · East Perth · West Perth · +2 more
Ready to start with a team that listens?
Make a referral or ask a question - we'll walk you through what's possible under your plan. Free, no obligation.